FAQ

  • PATRÓN PERKS TERMS AND CONDITIONS

    This PATRÓN PERKS (the “App”) is offered by Pizza Patrón Inc® and/or its [subsidiaries, licensees, franchisees and affiliated companies] (“Pizza Patrón”, “we”, or “us”).  These Terms and Conditions (“Terms and Conditions”)apply only to this App and the Rewards Program (as defined below) offered herein, and not to any other website, mobile app, product, service, or program offered by us.  These Terms of Use are a legal and binding agreement between you and Pizza Patrón Inc® governing your use of this App, which includes its content, information, services, and features.  

    Please read these Terms and Conditions, which apply to your use of this App and enrollment and participation in our Rewards Program. If you do not agree to these terms, then do not use this App or participate in the Regards Program.  

    Modifications

    We may modify these Terms and Conditions from time to time. When we do, we will notify you by email or otherwise as required under applicable law.  It is therefore very important that you update your account information or notify us when your email address changes. Any changes to this Terms and Conditions will also be posted here.  Your continued use of the App or participation in the Rewards Program after any modification confirms your acceptance to the modifications.  

    Additionally, Pizza Patrón Inc® may at any time, for any reason, and without notice or liability: (1) modify, suspend, or terminate operation of or access to this App or any portion thereof; (2) change, revise, or modify this App or any portion thereof; (3) interrupt the operation of this App or any portion thereof for maintenance and support; (4) impose limits on certain features and services, or restrict access to the App; and/or (5) terminate the authorization, rights, and license given above.  Upon any termination, the rights and licenses granted to you herein shall terminate, and you must cease all use of the App.  

    Content & Use

    This App and all content, information, and other materials featured, displayed, contained, and available on this App (collectively, the "Content") are owned by or licensed to Pizza Patrón Inc® and are protected by copyright, trademark, trade dress, patent, and/or other intellectual property rights.  Subject to your compliance with these Terms and Conditions, Pizza Patrón Inc® grants you a personal, non-exclusive, non-transferable, limited right to access, use, display, and download this App for noncommercial purposes only.  You may not, in any way, otherwise copy, reproduce, distribute, transmit, display, perform, reproduce, publish, license, modify, create derivative works from, sell, or exploit, in whole or in part, this App or its Content.  

    You agree to use this App and the Content in accordance with these Terms and Conditions and all applicable laws and regulations.  Pizza Patrón Inc® may prohibit access, use, conduct, communications, or content that we, in our sole discretion, deem to be harmful to this App, the Content, users, us, our brand, or any other person or entity, or that violates these Terms and Conditions and/or applicable law.  

    Rewards Program

    Pizza Patrón Inc® offers the Patrón Perks Rewards Program (the "Patrón Perks") to reward and thank our loyal restaurant customers.  The Rewards Program is available to enrolled members at participating Pizza Patrón Inc® restaurants in the United States.  Rewards accumulated under the Rewards Program are promotional and have no cash value.  There are no membership fees associated with the Rewards Program.  

    Eligibility:  You may enroll in the Rewards Program if you: (1) are a legal resident of the United States; (2) at least 13 years of age at the time you enroll; (3) have an active, valid e-mail address; and (4) are a human being.  No corporations, partnerships, limited liability companies, or other legal entities can participate in the Rewards Program.  

    The Rewards Program is not targeted towards, nor intended for use by, anyone under the age of 13.  If you are between the ages of 13 and 18, you may only access the Rewards Program under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions.  

    Enrollment/Rewards Account:  You can enroll in the Rewards Program and create a Rewards account (“Rewards Account”) in one of the following ways:

    Visit the Apple App Store or Google Play Store, depending on phone;

    Visit the Pizza Patrón Inc® website located at www.PizzaPatron.com; or

    Through your Facebook account using the App.

    Your Rewards Account is personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others.  You may have only one (1) Rewards Account.

    As a part of the Rewards Program, Pizza Patrón Inc® will send you transactional, informational, and promotional messages and/or offers.  These communications may happen in the form of push notifications through the App, email, and/or any other ways you may have selected when you enrolled in the Rewards Program.  If your contact information changes, or if you wish to change your contact information or the method by which we send you messages, please log into your Rewards Account and update your contact information or preferences.

    Rewards: You will earn and receive points (as defined below) toward Rewards (as defined below) as follows:  

    [Include for Points Based Program:

    Qualifying Purchases:  Members will earn and receive Points toward Rewards by making qualified purchases at participating Pizza Patrón Inc® restaurants and scanning the bar code on the receipt from your purchase with the built in scanner in the App or uploading a photo of your receipt within 7 days of your purchase. You will earn one point per dollar on any purchase. You will not earn points towards an earned Reward if you do not spend any amount in one transaction at a participating Pizza Patrón Inc® restaurant. Further, points round up in terms of amount paid, i.e. $.50 cents and above will reward the user to the next point.

    To receive points for a qualified purchase, scan the bar code on the receipt, give your phone number or email address to the cashier, or use a QR code scanner at the register from your purchase with the built in scanner in the App or upload a photo of your receipt within 7 days of your purchase to verify the purchase amount. After this verification, the points to which you are entitled will be applied to your Rewards Account. You can track the Points and Rewards you have already earned and that you may earn in the future by logging into your Rewards Account History.

    Social Media Sharing & Referral Bonuses:  You can also receive additional points for friends you refer and join our Rewards Program using your referral code.Your extra points will not be awarded until the referred member enrolls in the Rewards Program and earns their first pointsor uses your invite code. Guest will not earn points from guest referred using the same device.

    You can also share your Pizza Patrón Inc® experience on your personal Facebook page through the App. You have the option to make your comment public, but please note that by making your comment public, we may use your comment on the Pizza Patrón Inc® website, Facebook page, and/or other social media outlets.

    Rewards:  By accumulating at least15Pointsin your Rewards Account, you will earn rewards which you may redeem at participating Pizza Patrón Inc® restaurants. The Reward will be valid for 365 days. Once you earn a Reward, you may start accumulating Points towards another Reward. You may only redeem one Reward per visit regardless of the number of Rewards you have earned in your Rewards Account.  A Reward may not be combined with any other offer or coupon. Pointsand Rewards are valid for 365 days.

    Additional rewards and points can be received at Pizza Patrón Inc® sponsored events, giveaways, or at the discrepancy of corporate staff. For every $1 spent a 1 Slice (point) is added to the guests account to then be redeemed on a future purchase.

    Additional Rewards Program Terms: 

    Pizza Patrón Inc® reserves the right to terminate your Rewards Account and/or your participation in the Rewards Program if we determine in our sole discretion that you have violated these Terms and Conditions, you have more than one (1) account, or that the use of your account is unauthorized, deceptive, fraudulent or otherwise unlawful. Pizza Patrón Inc® may, in its sole discretion, suspend, cancel, or combine Rewards Accounts that appear to be duplicative, and may refuse to allow you to re-enroll in the Rewards Program.  Pizza Patrón Inc® also reserves the right to “unregister” and make ineligible for the Rewards Program any Rewards Account that has been inactive for 365 days. Inactive is defined as no Rewards earned.

    Pizza Patrón Inc® has the right at any time, with or without giving you prior notice, to:

    • end or cancel the Rewards Program and/or any specific Reward;
    • change any Reward or other Rewards Program benefit we offer;
    • change the requirements for earning a particular Reward;
    • change the time you have in which to earn a particular Reward; and/or
    • change any other feature of the Rewards Program.
    If we end the Rewards Program, Rewards you have earned but not used will expire on the end date, and you may not redeem any Rewards or use any credits after the end date.

    Login and Registration  

    Certain features or services offered on or through this App may require you to complete a registration process and/or setup an account or login.  In connection therewith, you agree to (1) provide true, accurate, current, and complete information about yourself, and (2) maintain and promptly update your information to keep it true, accurate, current, and complete.  You are entirely responsible for maintaining the confidentiality of the information you hold for your login, including your password.  You agree to notify Pizza Patrón Inc® immediately of any unauthorized use of your login, or any other breach of security. You may be held liable for losses incurred by Pizza Patrón Inc® or any other App user or visitor due to someone else using your login as a result of your failing to keep your login information secure and confidential.  

    You may not use anyone else’s account or login information. Pizza Patrón Inc® shall not be liable for any loss or damage arising from your failure to comply with these obligations.  

    No Warranties  

    THIS APP, THE CONTENT, AND THE REWARDS PROGRAMS ARE PROVIDED  ON AN “AS IS”, AND “AS AVAILABLE” BASIS, AND  Pizza Patrón Inc® HEREBY EXPRESSLY DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, ACCURACY, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.  WITHOUT LIMITING THE FOREGOING,Pizza Patrón Inc® DOES NOT GUARANTEE THAT THE APP OR CONTENT WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED.  

    Limitations of Liability   IN NO EVENT SHALL Pizza Patrón Inc® BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DAMAGES (DIRECT OR INDIRECT) WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THIS APP (INCLUDING ITS MODIFICATION OR TERMINATION), THE CONTENT, THE REWARDS PROGRAM, OR THESE TERMS OF USE, WHETHER OR NOT Pizza Patrón Inc® MAY HAVE BEEN ADVISED THAT ANY SUCH DAMAGES MIGHT OR COULD OCCUR AND NOTWITHSTANDING THE FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDY. BECAUSE SOME STATES DO NOT PERMIT THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, IN SUCH JURISDICTIONS, LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.  

    Electronic Communications   When you visit this App or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this App. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.  You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms and Conditions.  

    International Users  

    This App is controlled, operated, and administered by Pizza Patrón Inc® from offices within the United States of America. We make no representation regarding use of this App outside of the United States.  You may not use this App or export any portion of it in violation of U.S. export laws and regulations.  If you access this App from locations outside of the United States of America, you are responsible for compliance with all local laws.  

    Governing Law/Venue This App is governed by and subject to the laws of the State of Texas, USA and, where applicable, U.S. federal law,without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction and venue of the courts located inSan Antonio, Texas for any disputes arising out of these Terms and Conditions, the App, or the Rewards Program. Notwithstanding this provision, you agree that Pizza Patrón Inc® may apply for injunctive or other equitable relief in any court of competent jurisdiction.  

    Privacy Please review our Privacy Policy located at https://www.pizzapatron.com/privacy-policy/ (the “Privacy Policy”), which is incorporated herein and also governs your use of this App, to understand Pizza Patrón’s privacy practices.  

    General Provisions All or any of Pizza Patron’s rights and obligations hereunder may be assigned to a subsequent owner or operator of this App in a merger, acquisition or sale of all or substantially all of Pizza Patrón’s assets.  If, for any reason, a court of competent jurisdiction finally determines any provision of these Terms and Conditions or any portion thereof to be unenforceable, such provision will be enforced to the maximum extent permissible so as to give the intended effect thereof, and the remainder of these Terms and Conditions will continue in full force and effect.  Pizza Patrón’s failure to act with respect to a breach by you or others does not waive Pizza Patrón’s right to act with respect to that breach or subsequent or similar breaches.

    Questions If you have any questions regarding the App, the Rewards Program, and/or these Terms and Conditions, you can contact us at: (210) 614-7888    

    Last Updated  

    Terms and Conditions last updated inMarch, 2020.    

    Copyright © 2020Pizza Patrón ®.   All rights reserved.  

  • We’re not going to get deep here, but Pizza Patrón is a one of a kind pizza place that’s infused the world of bland pizza with a kick of flavor.
  • With our Latino roots, we have built a pizza shop filled with Mexican-inspired recipes and a mouthwatering commitment to making the best pizza around. And it doesn’t hurt that we offer the best food values in the whole pizza industry.
  • We’re typically open from 1030am-10pm Sunday-Thursday and 1030am-11pm Friday-Saturday.
  • Give us 24 hours’ notice and we’ll have the pizza ready in-store just in time for you to pick it up and be the flavor-bringing hero at your event.
  • We bring the flavor in every pizza we make with delivery and carryout. This helps us keep our commitment to convenience, while sharing the glory of being the person who brought the flavor.
  • Simple. Just use the store locator on the menu bar. And while you’re at it, order a pizza online and go check out the store for yourself.
  • Just find your closest store on the locator tool and it will be on the information for your closest store. Make sure it works. Give us a call and order a pizza.
  • Pizza Patrón is committed to providing excellent service and great tasting, high quality food. If you would like to provide us with comments and/or suggestions please complete our online contact form or give us a call at (210) 614-7888.
  • Most of our Pizza Patrón locations accept cash and all major credit cards. Please contact your local Pizza Patrón to verify the store’s payment options.
  • If you are having a hard time finding the answer to your question, please fill out the online contact form in our "Contact Us” page or feel free to give us a call at (210) 614-7888.